What We Collect and Why
When you open an account with ru9, we collect the information needed to run it: your name, contact details, and the payment method you use — whether that's bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal through one of those wallets, a
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record of that transaction is kept on your account for verification and dispute purposes. We also collect device and session data when you access the platform on mobile, which helps us keep your login secure and your experience consistent across sessions. We do not sell your
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personal information to third parties. Data shared with payment processors like bKash, Nagad, and Rocket goes only as far as needed to complete your transaction. Your data is stored on secured servers and retained for as long as your account is active or as required under
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applicable law. If you close your account, we will retain only what is legally necessary and remove the rest. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.